They all deserve a louder voice
Having read DF Courtney's letter to the Bristol Post I would agree that victims must be given a much louder voice in our society.
From next year the government is allocating over £50 million to improve local services for victims in England and Wales and I am looking at ways to improve the victim's journey.
I am often told by local people that they want two things if they have been a victim:
Knowledge of how their case is progressing from the police (or knowing why it's not)
Where they can turn to get support to help them come to terms with their situation
Becoming a victim is tough enough, without having to tell your story over and over again to each organisation who is trying to help.
Reliving the crime at each telephone call can hardly be helpful and at best, will leave the victim frustrated that no one seems to talk to each other.
All organisations, whether statutory or voluntary, can do better. We owe that much to our victims.
Sue Mountstevens (inset)
Police and Crime Commissioner for Avon and Somerset